ES

Personal data processing policy

Last updated: 2026-10-07

Data controller

Neptuna SAS, a Colombian company. Contact email: contacto@neptuna.co.

Data we collect

Through the contact form: name, work email, company, job title, country, product of interest and your message. We do not collect sensitive data.

Purposes

To answer your request, schedule and run demos, send you commercial information about Tridenty SRA, Tridenty Backup, Tridenty Auditor and the partner program, and manage the business relationship.

Your rights

You may access, update, correct and delete your data, revoke your consent, request proof of it, be informed about its use and file complaints with Colombia's Superintendence of Industry and Commerce.

How to exercise your rights

Email contacto@neptuna.co with your name, your request and a reply channel. Inquiries are answered within ten (10) business days and claims within fifteen (15) business days, as required by law.

Transfers and processors

This website is hosted by Vercel Inc. (United States), so technical browsing data is processed on servers outside Colombia. Form messages are received by email.

Effective date

This policy is effective from 2026-10-07. Data is kept for as long as the purpose that justified its collection remains.